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At Principle Networks, we're redefining the Managed Service Provider landscape. Born from a vision to challenge conventional models, we empower enterprises to break free from legacy constraints and embrace the full potential of modern network, cloud and security solutions. Be part of the change.

Senior Servicedesk Engineer

Principle Networks is seeking a highly skilled and motivated individual to join our team of 3rd line engineers. The successful candidate will focus a majority of their time on Servicedesk duties, with the opportunity to get involved with project work. As a successful candidate, you will be liaising with our customers (fellow IT professionals) with complex problems and change requests as we help them co-manage their Network and Security solutions. Engineers will also join an on-call rota to ensure our customers are supported 24/7.

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Senior Network Consultant

Principle Networks is seeking a highly skilled and motivated individual to join our team of 3rd line engineers. The ideal candidate will have excellent telephone skills, friendly, well-organised, and have a great rapport with our customers. Being part of a small experienced technical team, you will be responsible for the delivery and operational support of customer solutions encompassing LAN, WAN, Network Security and other emerging technologies.

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Servicedesk Lead

We are seeking a highly organised and technically proficient Servicedesk Lead to oversee the daily operations of our Servicedesk function. This role is perfect for someone with a strong technical background who also excels in customer service and operational management. You will ensure that the Servicedesk team consistently meets Service Level Agreements (SLAs), maintain timely communication with clients, manage escalations, and ensure engineers are efficiently resolving tickets.

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Client Director

This is a full-time remote role for a Client Director/ New Business professional. You will be responsible for generating and developing a client base and sales revenue within your prospect base, focusing on network & security transformation within the mid-enterprise market. Supported by marketing and a highly competent solution architecture team, you will be accountable for pipeline generation, customer acquisition, continued business development and accurate reporting. Retaining the commercial engagement and client relationship with the new customers that you onboard, and driving revenue growth.

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